Terms and Conditions

1.1 Legal Compliance

You agree to comply with all applicable laws, regulations, and ordinances when using our website and services. This includes but is not limited to:

• Japanese laws and regulations governing business conduct
• Data protection and privacy laws
• Intellectual property laws and copyright protections
• Export control and trade compliance regulations
• Anti-corruption and business ethics standards

1.2 Prohibited Activities

When using our website or services, you must not:

• Engage in any unlawful, harmful, or fraudulent activity
• Misrepresent your identity or affiliation with any organization
• Transmit or distribute harmful computer code, viruses, or malware
• Attempt unauthorized access to our systems or other users' accounts
• Scrape, copy, or harvest content from our website without permission
• Interfere with the proper functioning of our website or services
• Use our services to compete with our business activities
• Share confidential information provided during consulting engagements

1.3 Conduct Standards

You agree to conduct yourself professionally and ethically in all interactions with Kaizen-do, our staff, and other users. This includes maintaining respectful communication and refraining from harassment, discrimination, or abusive behavior.

1.4 Age Requirements

Our services are intended for business users and organizations. Individuals must be at least 18 years of age to engage with our services. By using our website, you represent that you meet this age requirement.

2.1 Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including:

• Warranties of merchantability or fitness for a particular purpose
• Warranties regarding accuracy, reliability, or completeness of information
• Warranties of uninterrupted or error-free operation
• Warranties regarding security or freedom from viruses
• Warranties of specific results or outcomes from consulting services

2.2 Limitation of Liability

To the maximum extent permitted by Japanese law, Kaizen-do shall not be liable for:

• Indirect, incidental, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from your use or inability to use our services
• Damages resulting from unauthorized access to your information
• Damages from errors, omissions, or inaccuracies in content
• Damages from delays or interruptions in service

Where liability cannot be excluded by law, our total liability for any claim shall not exceed the fees paid by you for the specific service giving rise to the claim.

2.3 Indemnification

You agree to indemnify, defend, and hold harmless Kaizen-do, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of our services, violation of these terms, or infringement of any third-party rights.

2.4 Consulting Services Limitations

Consulting recommendations are based on information provided and conditions observed at the time of engagement. Results depend on factors beyond our control, including client implementation, organizational commitment, market conditions, and unforeseen circumstances. We do not guarantee specific operational improvements or financial outcomes.

3.1 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Japan, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

3.2 Jurisdiction

Any legal action or proceeding arising from these terms or your use of our services shall be brought exclusively in the courts located in Tokyo, Japan. You irrevocably consent to the personal jurisdiction of such courts and waive any objection to venue in these courts.

3.3 Dispute Resolution Process

Before initiating formal legal proceedings, parties agree to:

1. Provide written notice of the dispute with detailed description
2. Engage in good-faith negotiations for a period of 30 days
3. Consider alternative dispute resolution methods such as mediation
4. Maintain confidentiality regarding dispute details during resolution attempts

3.4 Severability

If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

3.5 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and Kaizen-do regarding your use of our website and services, superseding any prior agreements or understandings.

3.6 Waiver

No waiver of any provision of these terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.

5.1 Confidential Information

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of our professional relationship. This obligation continues after termination of services.

5.2 Data Protection Compliance

We handle personal data in accordance with our Privacy Policy and applicable data protection laws. You agree to provide necessary consents and comply with data protection requirements when sharing information with us.